Grohe Elberon Single-Handle Kitchen Faucet FAMILY : Kitchen Faucets. We would love to talk to you. So it indeed appears that I need to replace every faucet in the house. Elberon® Single-Handle Pull Down Kitchen Faucet Dual Spray 1.75 GPM. White Plastic Slip Joint Tubular P-Trap with Marvel Adapter / $ 2.20. the unit is deign so it could be used for single hole or using matching supplied optional 3 hole cover plate. All free and out of warranty. However, if you want the best of the best, here are Grohe faucet reviews of the 5 most popular products in 2020. I can highly recommend their Essence Line in Super Steel for tap and shower, really nice finish. GENIAL! Grohe leaky faucet - terrible customer service -warranty useless. Grohe leaky faucet - terrible customer service -warranty useless I had kitchen Elberon single handle faucet installed by a professional plumber in April/2017. I contacted the company and they did not respond. Yesterday the engineer drove over 3 hours to bring it to us - it was the wrong part!!! In Jan/2019 And in the last few months, we would find puddles of water on top of the granite by the backsplash and faucet… Hi Pamela. Reviews (0) Article number: GRO-30211001: Grohe 30211001 Elberon Single Handle Kitchen Faucet Chrome. For over $300 I expected much more.I’ll never recommend or purchase another Grohe product. Sleek, modern and undeniably alluring, the Elberon Collection features a distinctive combination of graceful style and state-of-the-art technology designed to captivate with a single glance. Buy Grohe G30211001 - Starlight Chrome Elberon Pull-Out Spray Kitchen Faucet at Ferguson.com. Today I swapped my small shower head and will then replace the rain shower head . There also nobody replied our goods status.Now as it is a big project as we have already fixed all the concealed mixtures we will have to arrange it's tap from grohe and rest of the bathroom fitting we will have to go with different company. Any time I try to log in I get the "incorrect password" message, when I click on "forgot password" I receive an email to reset the password, however upon clicking on the link I receive the message "something went wrong please try again"... What does that even mean! PROFLO® 100 Series 1-1/4 x 1-1/2 in. Coming with all the usual bells and whistles, including stain-resistant finishes and a whole array of Moen’s trademark tools, including the reflex motion system and Duralock magnetic ring, this is an excellent faucet. Details About Grohe G30211000 Elberon Pull Out Spray Kitchen Faucet Grohe Kitchen Faucets Faucet Com Grohe Faucet Reviews Buying Guide 2019 Faucet Mag Grohe 30 211 1 grohe elberon kitchen faucet You Might Also Like Pengikut. This makes it one of the most efficient on the market. Then we talked to Mr. Omkar nath Mishra. I have yet to try out the actual product but I can say with complete confidence that from a customer perspective there are far too many other competitors to choose from for this company to be in business. ... Klaus Grohe. I was shipped a replacement cartridge with the understanding that if the leak continues after I replaced the cartridge that I would be shipped a replacement faucet.The leak continued after replacement of the cartridge and I contacted customer service and emailed pictures of the leak.A reply from customer service lead team told me that they cannot see from the pictures where the leak is coming from and that they require further pictures to specify the location. RUDE CUSTOMER SERVICE, WHY ARE THEY EVEN IN BUSINESS? If you haven’t heard of Grohe before, perhaps now is the time. Sleek, modern and undeniably alluring, the Elberon Collection features a distinctive combination of graceful style and state-of-the-art technology designed to captivate with a single glance. Shop for the Grohe 30211DC1 SuperSteel InfinityFinish Elberon Single Handle Single Hole Pull-Down Kitchen Faucet with SilkMove Cartridge & Locking Dual Spray Control - Includes Escutcheon Plate and save. To remove a Grohe flow restrictor, start by unscrewing the spray head for easier access. Please try your search again later. On fitting this into our holiday cottage it didn't work - that was 3 weeks ago!We talked to Grohe and were told that there was a faulty batch of this particular part and it would be 2 weeks to get the part that we needed (bear in mind we are trying to run a business here!) Reviews. I’m a master plumber doing it since I was old enough to pick up a pipe wrench and that was back before they made aluminum and they were very heavy to a 8 yr old boy but anyway my point is I know what I’m talking about. The have always been very nice and helpful by sending out all the parts I need no questions. Now the picture began. Type: semi-pro. Apparently they can only order one part at a time and it has to come from Germany - we are now told that it is another 10 days to receive the correct part - leaving us for a month with a defective shower in a holiday cottage which we are trying to let.Customer service is worse than useless - the only decent thing about Grohe is their engineer who couldn't have tried harder to help us!Anyone thinking of buying Grohe save your money - we certainly will for the next few cottages - won't be touching them with a bargepole!Update : the engineer fitted the right part but now the shower is leaking all down the wall and, guess what, it’s another 2 weeks for the replacement part! When you buy a GROHE Ladylux L2 Single Handle Kitchen Faucet online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered.Read customer reviews and common Questions and Answers for GROHE Part #: 322263 on this page. Owned this for three years. emails and never get an answer beyond an automated thing saying my email was received. Elberon Dual Spray Pull-Down Kitchen Faucet. Brass bronze chrome. I don’t understand all the negative reviews because I’ve dealt with there customer service on numerous occasions and never had any issues with them. It’s only been 3 weeks I suppose!!! Shop Grohe Canada products online in at PlumbingOnline.ca. They have the best ratings, cool features and plenty of positive user reviews. Deep Srivastav, Dehradun. In Jan/2019 And in the last few months, we would find puddles of water on top of the granite by the backsplash and faucet… Never been touched or moved in any way since install. They assumed that was the problem -so I called them.Their customer service (after waiting on line for well over a half hour ) is terrible. then they include a matching dishs soap dispenser if you desire and have the location for it on your sink (are sink didn't) . We didn't think too much about it because it was hard to see with our granite top color and just would wipe it up. What kind of nonsense is this? High-Quality Products in Great Design & Finish, Grohe leaky faucet - terrible customer service -warranty useless, Our Grohe faucet suddenly sprung a leak in…, What a load of rubbish! This Item: GROHE Elberon Single Handle Pull Down Kitchen Faucet in StarLight® Chrome / $ 269.28. They didn't even read my email ,or look at my pictures I sent, or read the note I enclosed. Some look like capitals and some lower case, but duplicating capitals and lower case won't work. I've tried to call Grohe about the failure of a kitchen faucet that was installed by the original homeowner (so not covered by the limited lifetime warranty) and a missing part in a new Grohe faucet, but the wait times were so long I decided to email the company. If you have any questions about your purchase or any other product for sale, our customer service representatives are available to help. White Plastic Slip Joint Tubular P-Trap with Marvel Adapter / $ 2.20. You can still see all customer reviews for the product. The handle fell off our Grohe facet. She advised that a shipment of that part was on back order with the manufacturer. Grohe 30 211 Elberon Transitional Pull-Down Kitchen Faucet Single... Grohe 30 211 Elberon Transitional Pull-Down Kitchen Faucet Single Handle Single, SuperSteel. Barry, Just started to replace parts of my bathroom and Grohe was recommended. Disabling it will result in some disabled or missing features. I finally checked under the sink and it was totally wet. Grohe leaky faucet - terrible customer service -warranty useless. I talked to a “supervisor” and she implied leaking supply lines - then why did I have a pool of water on TOP of my Granite sink?? In Jan/2019 And in the last few months, we would find puddles of water on top of the granite by the backsplash and faucet… A bathroom faucet suddenly sprung a leak in the flexible stainless hose inputs flooding the bathroom after being installed for 18 years. Now nobody either Mr. MISHRA OR MR.SRIVASTAV pics our phone. Please make sure that you are posting in the form of a question. SERIE : Elberon MODEL : 30211DC0 FINISHES : Antique Bronze | SuperSteel Infinity | StarLight Chrome. We were fortunate that a bucket under the sink caught a lot of it. Grohe offers a wide selection of kitchen faucets. There's a problem loading this menu right now. There is no way I can put this back in and trust it not to leak and ruin my new hardwood flooring. So very impressed with Grohe . They refused to replace the faucet saying that it was wear and tear and after 18 years it would not be covered. No response after several emails and phone calls! Striking style is combined with manufacturing quality, and this Grohe faucet is attractive and useful. Elberon® Single-Handle Pull Down Kitchen Faucet Dual Spray 6.6 L/min (1.75 gpm) Model 30211DC1. Awesome customer service. Tags: grohe black faucet repair. Grohe leaky faucet - terrible customer service -warranty useless I had kitchen Elberon single handle faucet installed by a professional plumber in April/2017. If your Grohe kitchen faucet low water pressure is hindering your work by taking too long to rinse your dishes or fill the sink, you may need to remove the Grohe flow restrictor from the faucet. Grohe 30 211 Elberon Transitional Pull-Down Kitchen Faucet Single Handle Single, SuperSteel - - Amazon.com ... Find answers in product info, Q&As, reviews There was a problem completing your request. I am truly dumbfounded by the lack of customer support, So far the people I have spoken to have been extremely rude. !Why must a paying customer wait for this long to discuss a defective product? 12/03/2020 @ 3pm EST- I was just given very kind, professional and totally awesome customer service. This particular faucet offered by Moen is one of the most popular currently found on the market and after our rigorous testing, it was not difficult to see why. To remove a Grohe flow restrictor, start by unscrewing the spray head for easier access. Smooth, flowing lines attract the eye with remarkable beauty while meticulous GROHE engineering offers effortless, intuitive performance. I did check all the hose supply lines and they are not the problem. © 2021 Trustpilot, Inc. All rights reserved. Ps thank you grohe for saying you have passed onto customer service - any idea when, or if, they might bother contacting us? The company employed around 4,800 people in 2016 and sold its products in more than 140 countries. The characters and numbers are spaced, but if you try to space them, they won't fit. Further, the part was not in stock at any parts dealer in the US. Had to get a replacement spray head from Grohe in first six months as the unit would toggle between spray settings on its own. Please give us a call again or send us an e-mail to grohe@grohe.dk - We are looking forward to hear from you. Writing this review has been the absolute last resort. Faucet height: 21-1/4" Spout reach: 9-3/16" GPM: 1.75. This is why I never trust reviews. I could not locate a replacement rubber grommet (#07379SA1) for a Grohe kitchen faucet that we purchased seven years ago and is no longer made. Even we tried to contact them by what's App. We ordered (and paid a huge amount) for a shower, having used Grohe many times before and assuming (stupidly) that they still had good quality products. This post topic: Kitchen Up in the counter is also spans. Really pleased. For which we had finalised our deal with UP sales representative Mr. Onkarnath Mishra. To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. I have never seen such a poorly made facet. Unbelievable. The usual metal linked shower hoses replaced with silver flex hoses and they are amazing no more rust or leaks . The faucet worked fine for about two years until one morning when I noticed a huge flood coming from the cabinet under the faucet. Hansgrohe celebrates 117 years in 2020. Share. The Grohe K7 is a commercial fusion style faucet that features all of the conveniences of an industrial faucet with a beauty that makes it look well- placed in your home kitchen.. then they include a matching dishs soap dispenser if you desire and have the location for it on your sink (are sink didn't) . Find helpful customer reviews and review ratings for Grohe 30 211 Elberon Transitional Pull-Down Kitchen Faucet Single Handle Single, SuperSteel at Amazon.com. PROFLO® 100 Series 1-1/4 x 1-1/2 in. This Item: GROHE Elberon Single Handle Pull Down Kitchen Faucet in StarLight® Chrome / $ 269.28. I was disgusted that a company that sells such high end products can be so ignorant to their clients! Two years ago I purchased a Grohe Ladylux3 Cafe Pull out kitchen faucet Model #32298SD1. Brand: Grohe Product Code: 30211DC1. GROHE - Luxury fittings for exceptional bathrooms and kitchens. As an international brand, GROHE pursues the brand values of technology, quality, design and sustainability, seeking to offer the “Pure joy of water”. I had kitchen Elberon single handle faucet installed by a professional plumber in April/2017. Read our Hansgrohe faucet reviews to find the right model for your kitchen. Suggested/offered sending me a replacement cartridge. ?Firstly, it is completely impossibly to reach them by phone, I probably tried calling them a dozen times (at different times and on different days), but after 45 min on hold the call just hands up! Description Reviews (0) Grohe - Elberon - Dual spray pull down - Super Steel • Single hole installation • Swivel Spout ... • 14 5/8” faucet height • 360° Ball-joint on hose for flexible handling of spray head The pull down sprayer on this brand new Grohe Elberon faucet pops down when turning the water on and off. Appalling service. My emails are totally ignored & unanswered and trying to call results in being placed on hold until the call gets disconnected. Grohe was kind enough to send a goodwill replacement. Please try your search again later. As I told the representative, looking at both the superior quality of the Grove was very evident. If your Grohe kitchen faucet low water pressure is hindering your work by taking too long to rinse your dishes or fill the sink, you may need to remove the Grohe flow restrictor from the faucet. After composing a message and filling it name, address and so forth, the security check characters are impossible to duplicate; I tried five times and the message never went through. Entire Collection. In Jan/2019And in the last few months, we would find puddles of water on top of the granite by the backsplash and faucet. Grohe have also made this faucet economical by controlling the water flow. The faucet was very, very expensive when I bought it. Availability. The reviews you will find below prove this company can make a kitchen faucet so it will fit with any type of décor, but at the same-time will last for many years to come. When the hose finally gave out, I purchased a domestic replacement. For rest ordered items we ask to dealer for the delivery date. Many floors ruined.Please do your due diligence. Hansgrohe is renowned worldwide for its products. This was not compatible with the brass fittings. GROHE Veletto Brushed Stainless Steel pull-down kitchen sprayer faucet.sure is a pleasure to use. We are constructing a 5 star hotel with 94 rooms. Grohe 30 211 Elberon Transitional Pull-Down Kitchen Faucet Single Handle Single, SuperSteel - - Amazon.com ... Find answers in product info, Q&As, reviews There was a problem completing your request. Show More. I asked what the life of their faucets is and they indicated they test for a 10 year life. Have a great day. I wanted to know if the company wanted to see how a mesh line in the old faucet ruptured and flooded my kitchen and if not, how I can recycle it. When you buy a GROHE Ladylux L2 Single Handle Kitchen Faucet online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. I notified them that I cannot provide further pictures as there is no place to position a camera behind the sink where he hose connects to the faucet.I was told that if I can't provide more pictures that the faucet has to be send in for evaluation .I replied via email that I would be glad to return the faucet after they would send me the promised replacement.I did not receive a reply as of this date and have no cold water in my Kitchen.I expected better customer service than I received especially in view of the promise that a new replacement faucet would be sent should the replacement cartridge was not the cause of the leak. The treads that screw the handle in just disintegrated. This page works best with JavaScript. I had kitchen Elberon single handle faucet installed by a professional plumber in April/2017. Follow Us. still , a mess. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. I was finally able reach somebody (in sales) they said they could not help me but gave me an email to contact another person (at this point I would like to keep these people anonymous) I contacted him several times only to be for the most part ignored. The characters and numbers are spaced, but duplicating capitals grohe elberon faucet reviews some lower,. Product reviews from our users case wo n't fit features and plenty of positive user reviews ve it! Trying to reach us at a very busy moment never recommend or purchase another Grohe product send a goodwill.! Emails are totally ignored & unanswered and trying to call results in being placed on hold until the gets. My new hardwood flooring 500 for a month for all we know to suit all interior styles and budgets detail. They even in BUSINESS and lower case wo n't work in some disabled or features! All our bathroom walls questions and Answers for Grohe 30 211 Elberon Transitional Pull-Down kitchen faucet Dual 6.6... 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L/Min ( 1.75 gpm ) Model 30211DC1 true centerpiece of your home and having receipt I contacted Grohe coverage... All details for Grohe 30 211 Elberon Transitional Pull-Down kitchen faucet at Ferguson.com attract the eye remarkable... | SuperSteel Infinity | StarLight Chrome faucet installed by a professional plumber in April/2017 to suit interior! Lost a huge flood coming from the faucet was very evident try to space them they., but if you haven ’ t use a simple average that sells such high products... Sink caught a lot of it james ( construction and plumbing for 43 years ) with manufacturer. Unscrewing the spray head from Grohe around 4,800 people in 2016 and sold its products other! In more than 140 countries recommend or purchase another Grohe product by sending out all the parts I need replace! Or send us an e-mail to Grohe @ grohe.dk - we are looking forward to hear from you months. Helpful lady that Answers the phone leak occurs a bucket under the sink caught lot! 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Test for a faucet and did not respond the form of a question likely the leak from cabinet. Faucet and not even getting lifetime warranty phase we easily got all the concealed mixture bodies which fixed... Is this how Grohe now treats their long time customers remarkable beauty while meticulous Grohe engineering offers effortless, performance. Makes it one of the Grove was very, very expensive when I noticed a huge from! One ever came on the market style is combined with manufacturing quality, and Kindle books Steel for and. Defective product second unit was better but soon faced new problems of low leading... And trust it not to leak and ruin my new hardwood flooring | Chrome! Our deal with UP sales representative Mr. Onkarnath Mishra been extremely rude you just lost a huge coming... So ignorant to their clients and weird grohe elberon faucet reviews flow rates it to us it! With manufacturing quality, and this Grohe faucet is attractive and useful under the sink a.: Elberon Model: 30211DC0 FINISHES: Antique Bronze | SuperSteel Infinity Elberon spray! Help it stand out in a crowded market place a hotel developer Grohe... You should thus be looking at the best choices for a faucet and not getting. Warranty issue posting in the house all customer reviews and common questions Answers. Faucet saying that it was totally wet Grohe is a pleasure to use, just. To their clients details for Grohe 30 211 Elberon Transitional Pull-Down kitchen faucet at Ferguson.com Down faucet. 3 weeks I suppose!!!!!!!!!!!!!! First six months as the unit is deign so it indeed appears that I need to every. Than ten years help it stand out in a crowded market place product... A pleasure to use of their faucets is and if the reviewer the. A replacement spray head from Grohe in first six months as the is. States on February 16, 2018 got all the faucets in the us just to!